The Jefferson Lab Ombudsperson, provided by Bultman Wilson Consulting, is a confidential, independent resource for every employee and researcher. Talk through a concern, weigh your options, and decide what happens next — with no pressure, no judgment, and no record.
Your visit leaves no record in any personnel file.
We help you think through workplace concerns, surface options you may not have considered, and decide what's next. No pressure. No judgment. No formal proceedings.
A no-pressure conversation where you can share freely. We create no records that identify you.
We help you weigh choices you may not have considered — and surface resources you may not know exist.
Practice approaching a sensitive conversation yourself, with private, practical coaching tailored to your situation.
If you and another party both agree, we can facilitate a structured, neutral conversation to ease conflict.
Referrals to HR, the Employee Assistance Program (EAP), and other channels — always with your consent.
We surface systemic issues to leadership without identifying individuals, so the Lab can address root causes.
Knowing the Ombudsperson's role helps you know exactly what to expect. We're independent by design.
Talking with us doesn't start a formal complaint and won't waive your right to use any official channel later.
Every visitor to the Ombudsperson has these rights. They're built into how we operate.
You don't have to share your name — ever.
For any reason, with no consequences.
You decide what, how much, and when.
Decide whether to take any action at all.
Regardless of role, level, or work arrangement.
If what you share suggests an imminent risk of serious physical harm to you or someone else, we have a responsibility to act. If that ever happens, we will tell you exactly what we are doing and why. This is the only exception to our confidentiality.
Our work follows the International Ombuds Association Standards — the global benchmark for ombuds practice.
We report to no department and answer to no stakeholder except integrity — structurally independent from HR, Legal, and management.
We take no sides. We advocate for fair process — never for any particular outcome.
We hold everything you share in strict confidence. The only exception is an imminent risk of serious harm.
We work outside formal channels. This is a conversation, not a proceeding — no complaints filed, no records created.
Choose whatever feels safest. Every channel is equally confidential — and you can reach out without giving any contact details at all.
offtherecord@bwchrconsult.com
Encrypted inbox · best for non-urgent
301-883-1305
Direct line · discreet calls
Submit anonymously
Optional alias · no tracking
Schedule a meeting
Zoom w/ waiting room · private Lab space
The intake form is strictly confidential and off the record. It's received solely by the BWC Ombudsperson and is never shared with Jefferson Lab management, HR, or Legal. You may use a preferred alias or submit anonymously — it takes about 3–5 minutes.
Form OA-001 · v1.0 · IOA-compliant · No record in any personnel file